Frequently-Asked Questions

Q. Does my rental agreement allow me to use the facilities of the Marriott Los Sueños Hotel? Renters are welcome to enjoy the Marriott's six bars and restaurants, the Stellaris Casino and spa services. In order to access to the hotel's swimming pools, tennis courts and fitness facilities, you must purchase on of the special memberships available to non-hotel guests.

Q. What if I have a medical emergency? The Los Sueños CARE Clinic is located within our resort property. It is equipped with emergency stabilization equipment and is staffed by bilingual medical personnel who are on call 24 hours per day. For serious cases, the CARE Clinic will arrange transfer service via modern ambulance or airlift to the renowned CIMA Hospital in San José, which is affiliated with Baylor Medical University of Texas.

Q. Where do I go for provisions? Gourmet Imports at Los Sueños Marina Village has a selection of fine meats, cheeses and other food products. There are two grocery stores in the nearby beach town of Jaco - Mas X Menos and Frutastica - as well as pharmacies, a hardware store and boutiques.

Q. Which currency should I use? While "colones" are the official unit of currency in Costa Rica, U.S. dollars are widely accepted and most merchants adhere to the official exchange rates published daily in the local newspapers. There is an ATM at Los Sueños Marina Village and several in Jacó, all of which accept Visa, Mastercard, Cirrus and Plus. Most dispense both colones and dollars. Credit cards (Visa, MC, AMEX, Diner's Club) are widely accepted throughout Costa Rica .

Q. What is the official language of Costa Rica? Although Spanish is the official language, English is widely spoken, particularly in popular tourist areas such as Los Sueños and Jacó.

Q. Do I need to be concerned about my personal safety in Costa Rica? Costa Rica is widely considered to be the safest country in Latin America. The crime rate here is lower than for most U.S. cities. As a precaution, we recommend that you avoid wearing expensive or flashy jewelry (particularly gold) when traveling outside of the resort. We also advise you to remove all valuables from your vehicle when it is left unattended.

Q. Is it safe to drink the water? The Los Sueños residential communities are serviced by a system of aquifers located in the resort's private rainforest reserve. It is safe to drink this water straight from the tap. When dining outside the resort, we highly recommend that you purchase bottled water. While the national water supply is considered potable and safe, the water is heavily chlorinated and has an unpleasant taste. Popular local brands of bottled water include Alpina, Cristal and Katadin. Evian is also available at select restaurants and grocery stores.

Q. What should I bring? Los Sueños is a very casual resort. We recommend that you bring comfortable, sturdy shoes if you plan to hike or partake in any adventure tours. Proper bathing attire is required at all Los Sueños swimming pools. Be sure to bring sunglasses, a hat, plenty of sunscreen and mosquito repellant (particularly if you will be visiting areas outside the resort). Please note that collared shirts and golf shoes are required on the La Iguana golf course.

Q. Are there properties for sale at the resort? There are a number of condominiums, villas and lots for sale. We will be happy to make special arrangements for you to tour these properties with a Los Sueños sales representative.